Corporate Social Responsibility

"Responsibility begins with me" has deliberately been selected as the overarching motto for all CSR activities at our Group.

The public's expectations towards the Casinos Austria and Austrian Lotteries Group are complex and challenging. With our business object, we are interacting in socially and economically important but also very sensitive area, which is why we have always taken our corresponding responsibility very seriously. "Gaming with Responsibility" is not just a slogan, it is the guiding principle for all our business activities.

Not only in Austria, but in fact all around the world, we have made a mark as a global leader in the implementation and further development of methods regarding player protection, anti-money laundering, data protection and privacy, anti-corruption, and in the field of CSR in the entire industry.

Hermann Pamminger

For us, sustainability also means to support and fund projects in all areas of society. With our comprehensive sponsorship activities and our commitment as a partner of various organisations, we fund sports initiatives as well as social projects and are among the most important sponsors in the fields of arts and culture in Austria.

CSR report

All of our employees are encouraged to bring the principle of sustainability with them into their working environment, to recognise potentials and deficits and to actively contribute to the advancement in terms of sustainability. Therefore, our CSR reports place a special focus on our employees.

Our reports are created in line with the GRI (Global Reporting Initiative) guidelines, which provide indicators for the three pillars of sustainability: economy, ecology/environment and social aspects. As early as in 2011, Casinos Austria and Austrian Lotteries have joined the UN Global Compact.

Here you can find our CSR reports.

Monthly CSR meetings and innovation platform

Every month we hold a CSR meeting. The minutes and documents of this meeting are published internally and are therefore open to all of our employees. In 2010, we have also established a platform called "!deenforum" (loosely translated as “forum for ideas”) in our group-wide intranet. In this forum, all employees have the opportunity to submit their ideas and improvements for all business units and divisions quickly and unbureaucratically. Moreover, we regularly advertise “!deenchallenges” (idea challenges) in which all employees are invited to submit and discuss their suggestions and concepts for certain projects or topics.

Corporate volunteering – a workday for social causes

In April 2013, we have initiated a corporate volunteering programme for all employees with the slogan "Good for Austria". Everyone who works at our company is released from work for one day each year in order to help out in various social commitment projects. In those projects, the other person is at the centre of the initiative, be it to spend a day with the elderly, with people with a handicap, with children or with others who need our help. In this programme we have been cooperating with long-standing partners like Caritas, LifeAid or the Austrian Red Cross Organisation.

CSR partnerships

As part of its social responsibility the Casinos Austria and Austrian Lotteries Group is committed to sustainable development. In the scope of this the group addresses the ecological, social, and economic effects of its activity. An important issue is the promotion and support of Austrian tourism as well as sociopolitical concerns, particularly in the area of social affairs, sports and culture. CSR partnerships are formed for this purpose, their focus on being a partner and not just a sponsor.

CSR Progress Report 2016

Filesize: 5.33 MB

Filetype: PDF

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Your contact for Corporate Social Responsibility

Hermann Pamminger, MAS
Rennweg 44
1038 Wien

Tel.: (+43 1) 53440-22527
E-Mail: csr@lotterien.at

Your contact for Corporate Social Responsibility

Susanne Hirner, MA
Rennweg 44
1038 Wien

Tel.: (+43 1) 53440-22525
E-Mail: csr@lotterien.at

Companies of the group

Austrian Lotteries is an internationally recognised gaming enterprise that is aware of its responsibilities and acts innovatively and in a partner-oriented manner. We offer a broad range of highest quality lottery games to adults interested in gaming. "Gaming with Responsibility" is the basis of all our activities.

Casinos Austria is a nationally and internationally leading gaming enterprise that is synonymous for games and entertainment on the highest level. Absolute reliability, the high level of quality in all services and the professional management and operation of all casino games offer our guests entertainment in gaming at our twelve casinos in Austria.

Casinos Austria International Holding GmbH (CAI) is among the leading players in the global gaming industry. The company, which was originally formed in 1977 and is 100% owned by Casinos Austria, manages a total of 31 gaming operations (26 land-based casinos, 4 ship-board casinos, 1 VLT operation) in 14 countries.

Via a subsidiary, Austrian Lotteries and Casinos Austria jointly operate the online gaming platform win2day.at. The product range of the platform includes casino games, the Poker Room, the Bingo Room, sports betting and classic lottery games.

Since the first bets were placed on a betting slip on 24 August 2001, tipp3 has practically become a synonym for the Austrian sports bet. Every year, about 6.3 million tipp3 bets are placed at more than 3,300 retail outlets throughout Austria as well as via the Internet portal tipp3.at.

WINWIN offers the highest standards in gaming and entertainment. The 18 WINWIN outlets in Austria are not only the first address for playing on modern Video Lottery Terminals. They also offer guests aged 18 and over leisure time fun in a stylish ambiance and culinary pleasures at moderate prices.