Do you have further questions about our lottery games or services? Please contact us.

Please send all requests, questions and suggestions to or give us a call at our customer service centre 0810/100 200 (max. charge € 0.10/min).

Austrian Lotteries' customer service centre is available from Monday to Friday from 7:00 am to 10:00 pm and Saturday, Sunday and on Holidays from 9:00 am to 7:00 pm.

You are also welcome to visit us in person at our headquarters on Rennweg 44, 1038 Vienna. The customer service centre is open from Monday to Thursday from 8:00 am to 1:00 pm.

Customer Service Center

Österreichische Lotterien GmbH
Rennweg 44
A-1038 Vienna

Tel.: 0810/100 200 (max. € 0.10/min)
Mon - Fri 07:00 AM to 10:00 PM
Sat, Sun and Holidays 09:00 AM to 7:00 PM

Opening hours Service Center:
Mon - Thu 08:00 AM to 01:00 PM