Do you have further questions about our lottery games? Please contact us.

Send all requests, questions and suggestions to or give us a call at our customer service centre 0810/100 200 (max. charge € 0.10/min).

Austrian Lotteries' customer service centre is available from Monday to Friday from 7:00 am to 10:00 pm and Saturday, Sunday and on Holidays from 9:00 am to 7:00 pm.

You are also welcome to visit us in person at our headquarters on Rennweg 44, 1038 Vienna. The customer service centre is open from Monday to Thursday from 8:00 am to 3:30 pm and on Fridays from 8:00 AM to 2:00 PM.

Customer Service Centre

Österreichische Lotterien GmbH
Rennweg 44
A-1038 Vienna

Tel.: 0810/100 200 (max. € 0.10/min)
Mon - Fri 07:00 AM to 10:00 PM
Sat, Sun and Holidays 09:00 AM to 7:00 PM

Opening hours Service Center:
Mon - Thu 08:00 AM to 03:30 PM
Fri 08:00 AM to 02:00 PM