Audit confirms highest responsibility level
Casinos Austria and the Austrian Lotteries Group was put to the test once again – and received a preferential certificate from the Austrian Standards organisation.
Once again, the Casinos Austria and Austrian Lotteries Group was certified by Austrian Standards and as a result externally as being of the utmost seriousness, responsibility, transparency and conformity with applicable rules in all its business activities.
Austrian Standards is the Austrian service centre for all aspects related to standards and their development. The Casinos Austria Group recently underwent a five-part monitoring audit. The audit focused on Compliance Management Systems (ISO37301), anti-corruption (ISO37001), CSR activities (ONR192500), the ECA Responsible Gaming Framework and the EL Certification Framework. Compliance with all standards was certified in all respects and no non-conformities were found.
"This result amounts to an excellent certificate, which we are of course very delighted to receive. At the same time, it's also an obligation for us to continue to work with the same consistency and determination," says CEO Erwin van Lambaart, who is extremely satisfied and expresses his thanks to those involved in the audit: "With such competent, committed and motivated employees, the compliance risk of the entire Group of Companies is reduced to almost zero."
Effective management systems
The ISO 37301 Standard is an international standard and contains guidelines regarding the use of compliance management systems. These systems help to identify and understand the risks of non-compliant behaviour and to react to them properly. Risk assessment is the central element. The risks are weighted and prioritised according to the probability of their occurrence. Appropriate measures must be taken against the greatest of the identified risks.
The ISO 37001 Standard is the sister standard of ISO 37301 and focuses on the specific compliance risk of corruption and measures to combat it, and it is easy to integrate into an existing compliance management system according to ISO 37301.
Casinos Austria and Austrian Lotteries are certified according to ISO 37301 and ISO 37001.
Certified sustainability
ONR 192500 was published by the Austrian Standards Institute as a normative document for social responsibility. It defines content-related requirements for a CSR management system. As a result, Austrian organisations living up to social responsibility can be certified according to ONR 192500. It confirms that the Casinos Austria and Austrian Lotteries Group integrates social and environmental concerns as well as sustainable business practices into its activities.
Responsibility above all else
Certification to the ECA (European Casino Association) Responsible Gambling Framework confirms that Casinos Austria acts in accordance with the latest responsible gaming standards for the licensed land-based casino industry. The framework sets an industry standard for the effective management of responsible gaming in areas ranging from raising awareness and staff training to marketing and stakeholder engagement.
The EL (European Lotteries) Certification Framework and the corresponding certification oblige EL members – and thus also Austrian Lotteries – to Responsible Gaming, in particular to offer the games provided in a safe and transparent environment and to focus primarily on the protection of gaming participants.
The EL Responsible Gaming Certification Framework defines a high level of responsibility for its members based on meaningful and timely measures for the sustainable protection of gaming participants. With this certification, members can prove that they are meeting these high standards.