Data Protection
In the handling of data it is a guiding principle of the Austrian Lotteries to take the wishes of potential and existing customers into account in respect of privacy and data protection. Special requirements regarding the protection of data, such as the general admissibility of all data processing systems, the earmarking of data collections and the demand for transparency raised by those concerned are fully taken into consideration by the company. Although there are no legal obligations for Austrian companies to provide for an employee acting as the company’s data protection representative, the Austrian Lotteries have long appointed an employee whose main responsibility it is to deal with these issues. He helps in combining our customers’ justified desires for protection of their privacy with the company’s needs for customer-oriented marketing. It goes without saying that the principles of data protection are also essentially important when handling the employees’ personal data. Here, the same principles as in dealing with personal data of customers apply.
Responsible and competent employees constitute the potential which secures a company’s position and development in the market. However, competency has to be developed in a sustainable and efficient way. This can be done by means of various qualification measures and teaching methods. "E-learning" modules were introduced as an option to educate and train employees in a flexible manner. The contents of these lessons can be repeated as often as desired, and when and where to study is left to the learner’s sole discretion. Apart from that, content is guaranteed to be up-to-the-minute. In 2008 training encompassed the modules for fire protection, data protection and handling customer data.
Responsible and competent employees constitute the potential which secures a company’s position and development in the market. However, competency has to be developed in a sustainable and efficient way. This can be done by means of various qualification measures and teaching methods. "E-learning" modules were introduced as an option to educate and train employees in a flexible manner. The contents of these lessons can be repeated as often as desired, and when and where to study is left to the learner’s sole discretion. Apart from that, content is guaranteed to be up-to-the-minute. In 2008 training encompassed the modules for fire protection, data protection and handling customer data.